Contact us

How to contact customer service?

We are available Monday to Friday from 10 a.m. to 1 p.m. and 2 p.m. to 6 p.m. to respond to all your requests, by email at “”.

I sent an email to, when will I get a response?

We will respond to you within 24 to 48 hours (working days). Delivery times may vary very slightly during periods of special offers or at Christmas time for example, when we are in high demand. If you have not received a response after this time, do not hesitate to send us an email, as your message may have fallen into our spam folder.

I would like to create a custom portrait, who should I contact?

We will be happy to help you! Write us a little note at!

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