Privacy policy
Last updated: 30 September 2026
Who is responsible for your data
OMY, SARL, 70 rue de l'Aqueduc, 75010 Paris, France, Paris Trade and Companies Register 509 780 144, is the controller of your personal data collected on omy-world.com (and its country versions).
For orders delivered to the United States and Canada, Omy Design & Play, Inc., 18 Olsen Rd, Rhinebeck, NY 12572, USA, is also a controller of the data needed for those orders.
Contact for any question or request: support@omy.fr (or info@us.omy-maison.com for the United States and Canada), or by post at the address above.
Data collected, purposes and legal bases
| Purpose | Data | Legal basis |
|---|---|---|
| Processing and delivering orders, handling returns and customer service | Identity, contact details, address, order, exchanges with customer service | Performance of the contract |
| Managing the customer account | Login details, preferences, purchase history | Performance of the contract |
| Payment and fraud prevention | Transaction data (card data is processed by the payment provider) | Performance of the contract and legitimate interest |
| Sending the newsletter and offers by email or SMS | Email, phone number, preferences | Consent (or legitimate interest for products similar to those already purchased, with the right to object at any time) |
| Publishing customer reviews | First name, review, rating, verified order | Consent |
| Audience measurement and personalised advertising (cookies and pixels) | Browsing data, online identifiers | Consent, via the cookie banner |
| Accounting and tax obligations | Invoices, transaction data | Legal obligation |
Recipients
Your data can be accessed by the OMY and Omy Design & Play, Inc. teams who need it, and by our service providers acting on our behalf:
- hosting and sales platform (Shopify);
- payment;
- logistics and shipping;
- customer service;
- email and SMS sending;
- customer review management;
- audience measurement and advertising (with your consent);
- partner marketplaces and price comparison sites, for orders placed through those channels.
We do not sell your personal data.
Transfers outside the European Union
Some service providers, as well as Omy Design & Play, Inc., are located in the United States. These transfers are governed by the EU–US Data Privacy Framework where the recipient is certified, or otherwise by the European Commission's standard contractual clauses.
Retention periods
| Data | Period |
|---|---|
| Orders and customer relationship | Duration of the relationship, then 5 years (legal limitation period) |
| Customer account | Until deleted, or 3 years after the last activity |
| Invoices and accounting records | 10 years |
| Marketing | 3 years after your last contact with us |
| Cookies and trackers | 13 months maximum; your cookie choices are kept for 6 months |
Your rights
You can access, rectify or erase your data, restrict or object to its processing, request its portability and withdraw your consent at any time. You can also set instructions regarding your data after your death.
You can unsubscribe from emails and SMS at any time using the link in each message.
To exercise your rights, write to support@omy.fr. We reply within one month. If you believe your rights have not been respected, you can lodge a complaint with the CNIL (cnil.fr) or the data protection authority of your country.
Cookies
Apart from cookies strictly necessary for the website to work, no cookie is placed without your consent. You can accept, refuse or change your choices at any time via the “Cookie settings” link at the bottom of the page, where the detailed list of cookies and their purposes is available.
Residents of the United States and Canada
Depending on your state or province, you may have rights to access, correct and delete your data, and to opt out of sharing it for targeted advertising. You can exercise this last right via the Your privacy choices page. We honour the Global Privacy Control signal.
To exercise your rights, write to info@us.omy-maison.com.
For Quebec, the person in charge of the protection of personal information is Stephanie Deleau, who can be reached at info@us.omy-maison.com.
Minors
The website is intended for adults. We do not knowingly collect data about children under 15.
Changes
We may update this policy. The date of the last update appears at the top of the page; in the event of a significant change, we will inform you.