Returning a product
To return a product, please use our contact page and include:
- your first and last name;
- your phone number;
- the order number;
- the reason for the return;
- the proof of non-conformity (if applicable).
Once we have received your request, we will send you a return label.
Deadline: the return must be made within 14 days of purchase. The product must be intact and in its original packaging.